News:


Emergencies 

Outside normal surgery hours you will hear an answering machine that will help you contact the Out of Hours Service. 
You may be asked to attend the Out of Hours Emergency Treatment Centre, where the Doctor may be from a neighbouring practice.


Home Visits
Home visits are only made if the Doctor feels it is appropriate.  Please telephone Newark 704225 option 2 before 10am if you wish to request a home visit. We cannot guarantee that any particular Doctor will visit you, as visits are often shared out on a geographical basis. 


Booking an appointment
To book an appointment telephone Newark 704226 and choose option 1.


Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone Newark 704226 and choose option 1.

Practice Policies

Confidentiality

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.


Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt by 1st January 2009.

Model Publication Scheme - further information